Returns & Exchanges

At Coco Curls, we want you to love your hair journey; if a product isn't the perfect fit for your curls, you can return it within 30 days of purchase. We offer easy returns and exchanges on all items that are at least 75% full to ensure you find your holy grail routine.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to print and attach to your original packaging.

3

Package and Ship

Securely seal your items and drop off the package at any authorized carrier location within 7 days of receiving your label.

4

Receive Your Refund

After our warehouse inspects your return, we will issue a refund to your original payment method or provide store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing