Frequently Asked Questions

Everything you need to know about your curls' new best friend.

How long does shipping take?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States, while international shipping can take 7-14 business days.

Are Coco Curls products safe for color-treated hair?

Absolutely! Our entire range is sulfate-free and formulated with color-safe ingredients to ensure your hair stays vibrant while receiving the hydration it needs.

What is your return policy?

We want you to love your curls. If you are not satisfied with your purchase, you can return the product within 30 days of delivery for a full refund or exchange, provided at least 50% of the product remains.

Are your products vegan and cruelty-free?

Yes, we are proud to be 100% cruelty-free and vegan. We never test on animals and do not use any animal-derived ingredients in our formulas.

How can I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to follow your package's journey to your doorstep.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.